Privacy Policy

At Agapanthus Flowers Store, we believe that cultivating your dream garden should be a secure and protected experience, just as we protect your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at herbaceousflower.com or make a purchase from us.

1. Information We Collect

To help your garden grow and to provide you with the best possible service, we collect the following information:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment information to process your order of apple trees, begonia tubers, or other plants.
• Transaction Data: Details about payments you make through our secure systems (Visa, MasterCard, JCB, PayPal) and the products you purchase.
• Technical Information: IP address, browser type, device information, and pages you visit on our site.
• Communication Data: Any correspondence you have with us via email at [email protected].

2. How We Use Your Information

Just as different plants serve different purposes in a garden, we use your information for specific purposes:

• To process and deliver your orders of fruit trees, flower bulbs, and other plants
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and customer service
• To prevent fraud and enhance the security of our website
• With your permission, to send you information about gardening tips, new products, and special offers

3. Data Sharing and Disclosure

We treat your personal information with the same care we give our most delicate crocus bulbs. We only share your data when necessary:

• Service Providers: We share information with trusted partners who help us with payment processing, shipping, and website operations.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our dahlia tubers. We implement appropriate measures to protect your information:

• All transactions are protected by SSL encryption technology
• Payment details are processed through secure, trusted providers
• We retain your personal information only for as long as necessary to fulfill the purposes we collected it for
• Data is stored on secure servers with limited access

While we implement these safeguards, no electronic transmission or storage is 100% secure, but we strive to use commercially acceptable means to protect your data.

5. Your Rights

As a valued member of our gardening community, you have rights regarding your personal information:

• Access: You can request details of the personal information we hold about you.
• Correction: You can update or correct inaccurate information.
• Deletion: You can request deletion of your personal data, subject to certain legal obligations.
• Opt-out: You can unsubscribe from marketing communications at any time.
• Data Portability: You can request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like many gardens use markers to identify plants, our website uses cookies and similar technologies:

• Essential Cookies: Required for basic functions like processing payments and managing your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our website to improve its design and functionality.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, disabling some cookies may affect your ability to use certain features of our website.

7. International Transfers

As we serve gardening enthusiasts worldwide (with some limitations), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy as our business grows and evolves. The updated version will be posted on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Agapanthus Flowers Store with your personal information as we help you cultivate the garden of your dreams.

Happy Gardening!
The Team at Agapanthus Flowers Store